Help Centre

bedpro Frequently
Asked Questions

Everything you need to know about playing on bedpro — Pakistan's premier online casino and sports betting platform. From setting up your account and depositing via EasyPaisa or JazzCash, to understanding cricket betting markets, bonus wagering requirements, and our responsible gaming tools. Browse by category or use the quick links below to jump straight to your topic.

24
Questions Answered
5
Topic Categories
24/7
Live Support
<1hr
Email Response
Jump to: Account & Registration Deposits & Withdrawals Games & Gameplay Bonuses & Promotions Safety & Responsible Gaming
Why bedpro

What Makes bedpro Different

Before diving into the FAQs, here is a quick overview of what bedpro brings to the table for Pakistani players — from instant EasyPaisa transfers to PSL cricket markets and round-the-clock support.

Instant
EasyPaisa & JazzCash Deposits

Fund your bedpro account in seconds using Pakistan's two most popular mobile wallets. No bank visit required — just open your wallet app and you are in business.

Live
PSL & Cricket Betting

Full pre-match and in-play markets for PSL, international Test matches, ODIs, and T20Is. bedpro has Pakistan cricket covered better than anyone else in the game.

Mobile-First Experience

No app download needed. bedpro runs flawlessly in your mobile browser, whether you are on a 4G connection in Karachi or Wi-Fi in Islamabad — smooth, fast, and responsive.

100+
Hundreds of Slot Games

From classic fruit machines to high-RTP Megaways titles and progressive jackpots — bedpro's slot library has something for every taste and every budget in PKR.

21+
Responsible Gaming Tools

Deposit limits, loss caps, session reminders, time-outs, and self-exclusion — all built directly into your bedpro dashboard so you stay in control at all times.

24/7 Pakistani Player Support

Our support team understands the Pakistani market inside out — local payment methods, PSL schedules, and PKR queries. Live chat responses typically take under 3 minutes.

Category 1

Account & Registration

Sign-up, identity verification, login issues, and account management

Creating a bedpro account takes under three minutes. Visit the bedpro Login page, click Register, and fill in your name, email address, mobile number, and date of birth. You must be 21 or older to register. Once submitted, you will receive a verification SMS or email to confirm your account before your first login.

bedpro follows internationally recognised Know Your Customer (KYC) standards. You will need to submit a clear copy of your Pakistani CNIC (Computerised National Identity Card) or a valid passport, plus a recent proof of address such as a utility bill or bank statement dated within the last three months. KYC verification is typically completed within 24 hours.

On the bedpro Login page, click the Forgot Password link. Enter the email address linked to your account and we will send you a secure reset link within a few minutes. If you do not see the email, check your spam folder. For further help, reach our 24/7 live chat support directly from the login screen.

No. bedpro strictly allows one account per person, per household, and per device. Duplicate accounts are a violation of our Terms and Conditions and will result in permanent closure of all associated accounts, along with forfeiture of any bonuses or winnings accumulated across those accounts. If you have accidentally created a duplicate, contact support immediately.

To permanently close your bedpro account, contact our support team via 24/7 live chat or email at [email protected] with a written closure request. Any remaining balance will be returned to your registered withdrawal method within 3 to 5 business days before the account is deactivated. You may also use the self-exclusion tool as an alternative to closure.
Category 2

Deposits & Withdrawals

EasyPaisa, JazzCash, HBL, UBL, Meezan Bank, Raast — processing times, minimums, and fees

Log in to your bedpro account and go to the Deposit section in your dashboard. Select EasyPaisa as your payment method, enter the amount in PKR, and follow the on-screen instructions to complete the transfer via your EasyPaisa mobile wallet or the EasyPaisa app. Most EasyPaisa deposits are credited to your bedpro balance within seconds.

The minimum deposit on bedpro is Rs 500 for EasyPaisa and JazzCash wallet transfers. For bank transfers via HBL, UBL, or Meezan Bank, the minimum is Rs 1,000. There is no maximum single deposit limit imposed by bedpro, though your bank or mobile wallet provider may apply their own transaction caps.

JazzCash withdrawals on bedpro are typically processed within 1 to 4 hours once your request has been approved by our payments team. Approval is usually granted within 30 minutes during business hours. Withdrawals requested on weekends or public holidays in Pakistan may take slightly longer but are never delayed beyond 24 hours.

bedpro does not charge any platform-side fees on deposits or withdrawals. However, your mobile wallet provider (EasyPaisa or JazzCash) or your bank (HBL, UBL, Meezan Bank) may apply their own transaction charges. bedpro recommends checking with your payment provider for their current fee schedule before initiating a transfer.

For security and anti-money-laundering compliance, bedpro requires that withdrawals are returned to the same payment method used for deposits wherever possible. If you need to withdraw to a different account, you must contact support and complete an additional verification step before the alternative withdrawal method is approved.

The minimum withdrawal on bedpro is Rs 1,000 for EasyPaisa and JazzCash, and Rs 2,000 for bank transfers to HBL, UBL, Meezan Bank, or via Raast. Withdrawal requests below these thresholds will not be processed. There is no fixed maximum withdrawal limit, though very large withdrawals may be subject to an additional security review.
Category 3

Games & Gameplay

Slots, live casino, cricket betting, PSL, RTP, mobile play, and fair gaming

bedpro hosts hundreds of slot games from leading international game providers, covering classic 3-reel slots, modern 5-reel video slots, progressive jackpot slots, and Megaways titles. Whether you prefer fruit-machine style games or feature-rich bonus-round slots, bedpro's Slot section has something for every type of player across Pakistan.

Yes. bedpro's Cricket section covers PSL (Pakistan Super League) matches comprehensively, with pre-match and in-play betting markets available. You can bet on match winner, top batsman, total runs, wickets, and many other markets. International cricket including Test matches, ODIs, and T20Is involving Pakistan is also covered throughout the year.

Yes. bedpro is fully optimised for mobile browsers on both Android and iOS devices, so you can access the live casino, slot games, and cricket betting from any smartphone without needing to download a separate app. The mobile experience is designed specifically for Pakistani players with smaller data packages and varying connection speeds in cities like Lahore and Karachi.

RTP stands for Return to Player — it is the theoretical percentage of total bets a slot game returns to players over a very large number of spins. For example, a slot with 96% RTP returns Rs 96 for every Rs 100 wagered on average over time. bedpro only hosts certified games from audited providers, so published RTP figures are accurate and verified by independent testing laboratories.
Category 4

Bonuses & Promotions

Welcome bonus, wagering requirements, free spins, expiry, and loyalty rewards

New bedpro players receive a welcome bonus on their first qualifying deposit. The bonus amount is credited to your account as bonus funds, which must be wagered a specified number of times (the wagering requirement) before they can be converted to withdrawable cash. Full terms, including minimum deposit thresholds and eligible games, are listed in the Promotions section of your account dashboard.

A wagering requirement (also called a playthrough requirement) means you must wager the bonus amount a set number of times before withdrawal. For example, a 30x wagering requirement on a Rs 1,000 bonus means you must wager Rs 30,000 in total across eligible games. Not all games contribute equally — slots typically count 100%, while table games may count less. Check the specific promotion's T&C for exact details.

Yes. All bedpro bonuses carry an expiry period, typically 7 to 30 days from the date of issue depending on the promotion. If you do not meet the wagering requirements within the stated expiry window, the bonus and any winnings generated from it will be forfeited. You can always check your active bonus status and expiry dates inside your account dashboard.

Yes. bedpro rewards regular players through a tiered loyalty programme. As you play, you accumulate loyalty points that move you through Bronze, Silver, Gold, and Platinum tiers. Higher tiers unlock benefits including improved withdrawal processing speeds, personalised reload bonuses, dedicated account managers, and exclusive promotional offers. Full loyalty programme details are available in the Promotions section.
Category 5

Safety & Responsible Gaming

Licensing, 21+ age requirement, self-exclusion, deposit limits, and support resources

bedpro operates under internationally recognised licensing standards applicable to online gaming platforms. The platform is designed for and accessible to Pakistani players who choose to use internationally licensed online gaming sites. As with all online gaming, players are personally responsible for understanding the laws applicable in their own jurisdiction before registering.

The minimum age to register and play on bedpro is 21 years old. This is a strict platform-wide requirement. Age verification through CNIC or passport is mandatory. Accounts found to belong to players under 21 will be immediately suspended, all funds held will be frozen pending investigation, and the matter may be escalated to relevant authorities.

bedpro takes problem gambling seriously. You can activate self-exclusion directly from the Responsible Gaming section of your account dashboard. Choose a period between 6 months and permanent exclusion. Once activated, you cannot log in, deposit, or place bets for the duration. To self-exclude immediately, you can also contact our 24/7 support team via live chat or email at [email protected].

Yes. bedpro's Responsible Gaming hub lets you set daily, weekly, or monthly deposit limits in PKR. Limits take effect immediately when you reduce them. Increasing a limit requires a 7-day waiting period to prevent impulsive decisions. You can also set loss limits and session time limits to manage your overall gaming activity responsibly.

If you feel your gaming is becoming harmful, bedpro encourages you to use our self-exclusion and limit-setting tools immediately. For professional support, internationally recognised organisations including GamCare and Gamblers Anonymous offer free, confidential help for players and their families anywhere in the world, including Pakistan. Your wellbeing is always more important than any bet.
Still Need Help?

Can't Find Your Answer?
Our Support Team Is Ready

Our 24/7 live support team understands the Pakistani market inside out — from EasyPaisa deposit queries to PSL betting markets. Average live chat response time is under 3 minutes. You can also browse our detailed policy pages for in-depth information.

Login to Access Live Chat Responsible Gaming About bedpro
Email support: [email protected]
Response within 1 hour on average
Terms & Conditions
Privacy Policy
Responsible Gaming
bedpro is strictly for players aged 21 and above. Gambling involves financial risk — please play responsibly.